E – N E W S from 2SS.Com

Int’l Standard Serial No. - ISSN: 1523-3537  2015-No. 42

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We know that at least part of how you evaluate our service is being able to resolve minor problems yourself and having the resources to troubleshoot, so that our time is primarily aimed at moving you ahead. Here are some resources to help!

1. Send a text message Now (ß Just click)
This sends a brief text message using your E-mail software. For best results, use the subject line and up to 150 characters for both subject and message

2. Call us at 916-801-3707
This is a Google Voice line that will ring all our phones and if we're not available it will immediately transcribe and send your voice message as both a text and and E-mail message.

3. Let us connect to your PC Now (ß Just click)

  • You will arrive at the 'Welcome to Splashtop Business' web-page.
  • Check the box near "I am sure I want to allow remote access to my computer"
  • Click on the button [Download for Windows]
  • Copy and paste 2SS.Com's deployment code: 5S3A75LWRH7T
  • Click on the button [Allow Access]

Splashtop is software that 2SS.Com subscribes to and that can ONLY be used between us and our clients to remotely access your PCs. It ONLY works when a connection is first authorized by you as above.

I4. Chat to Get Help Now (ß Just click)
I5. Support Links and Phone Nos. for Popular software titles
6. StdInstall by 2SS.Com
7., 8. & 9. ...

Win 10 before July 29, 2016?  That is the question...

About a year ago we joined many of our customers in being interested, even excited about the new FREE upgrade to Windows 10.  Now as the FREE upgrade deadline approaches we wonder what all the excitement was about?

Most everyone agrees the new OS is an improvement but there is not much new for the typical wants-to-be-productive business user.  Yes studies and some hands-on experience indicate good performance and likely better security,  But beyond using a 'touch-screen' there are no compelling reasons to upgrade.  And, upgrading has not been easy.

2SS.Com has been through a handful of upgrades and every one has had some complications that ranged from requiring hours (e.g. like 12+ over a few days) to finally resolve, to one system that was so compromised by the aggressive Microsoft upgrade process that it had to have files salvaged and get wiped clean for a Windows 7 re-build.

So we think the Windows 10 value proposition is not too attractive.

  • Get your FREE upgrade from Windows 7 or 8 PC and spend hours, maybe many hours, trying to upgrade to Windows 10, just to get it to work again as it did before the upgrade.

  • OR stick with Windows 7 on any processor sold before the Winter of 2015 and your software is supported by Microsoft until at least Jan. 14, 2020 (TechRepublic).

Will we ever recommend Windows 10 and what will it cost? 
Yes of course it will make sense to update as new PCs are acquired, and we expect that the cost will continue to be what it's been to get Window 7, 8, or now 10, installed on any new PC, about $100.

PS:   At 2SS.Com we have become pretty good at configuring Windows 10 to look and work like Windows 7/8.   So do call on us to help you make a new Windows 10 PC work intuitively and to keep you productive.

Do others offer caution for Windows?

Do you see this 'window' icon in the lower-right corner of your PC.  It's being called by the technology industry Microsoft's "Windows 10 Nag Campaign" to 'nag' you into authorizing a Windows 10 download and upgrade.  We recommend and use the FREE utility 'GWX Control panel' to eliminate-the-nag on most every Windows 7 and 8 PC that we touch!


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Last modified: June 23, 2016