E – N E W S from 2SS.Com

Int’l Standard Serial No. - ISSN: 1523-3537  2014-No. 38

Have you visited our website lately?

Get Help Now

We know that at least part of how you evaluate our service is being able to resolve minor problems yourself and having the resources to troubleshoot, so that our time is primarily aimed at moving you ahead. Here are some resources to help!

1. Let 'Google Voice' connect us Now
Let us connect to your PC Now
This is software owned by 2SS.Com and that can be used by our clients FREE to allow us to remotely access their PCs. It ONLY works when a connection is first authorized by you. You must authorize a connection EVERY TIME we connect to your PC. Once you authorize it, a small program is downloaded and installed on your PC that sets-up the connection. (Use Join.Me or GBridge for Win 7/8 Users)
3. Send a text msg. to 2SS.Com Now
This sends a brief text message using your E-mail software.
For best results, use the subject line and up to 150 characters for both subject and message.  Or call us in the office at  916-
801-3707 which rings us everywhere.
4. Chat to Get Help Now
If we're online... you can click above and begin initiate an online chat session.
5. Support Links and Phone Nos. for Popular software titles
This is a word document with active links. It includes all the software that we typically install and support on client PCs. (If desired click here for a PDF version with links that can be read but NOT clicked on.)
6. 2SS.Com StdInstall                and several more...

Win7 Update? NOW OK!

We're pleased to advise that Microsoft has withdrawn the faulty updates and resolved and fixed most of them.  At 2SS.Com we have now tested the results 'OK" on  a half-dozen or more 2SS.Com and client PCs.  Each PC was updated to reach the "Windows is up top date" screen as shown below:

Even though this advisory appears to be over, we want to  recommend again that you consider setting your PC to download but NOT apply updates until you or 2SS.Com on your behalf choose to apply them.  Those settings are easy to adjust and are available at:

  • [Start] -> [Settings] -> [Control Panel] -> [Windows Update] -> [Change Settings] (at top left) and select in the drop-down "Check for updates but let me choose whether to download and install them" then press -> [OK]

We'll follow-up soon with a 2SS.Com campaign for all our clients that goes with the above setting.  It will encourage you to wait to the 3rd week of the month to accept Microsoft updates.

Learn more about these 'errant' Microsoft Updates:

Here are more details the recent Microsoft update problem?

  • From InfoWorld a publication (dated Dec. 12, 2012) that we routinely review and rely on, (click -> here)

  • From Microsoft's knowledge-base (click -> here). 

If you’re interested here’s a context/chart to help you compare all your data communication speeds:


And here’s our www.2SS.Com preferred test website, which also evaluates ‘consistency’ of the Internet signal:
(We navigate to and choose their San Jose test site.  Note that it requires java to be running on your PC)


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2SS.Com is proud to be certified with leading IT vendors that include APC (Registered Partner),  Citrix GoToMyPC Pro, Dell (Registered Partner),
(Certified Pro Advisor), Microsoft (Small Business Specialist), Mozy Reseller, Ninite (Software update subscriber), OnTrack, and Symantec (PartnerNet) to name a few.

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Last modified: December 27, 2014