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Network Software Support
For EVERY system we support a guiding principal
is how to make it easy for clients to maintain.
To that end we select intuitive tools and
document extensively so that when you call we
really can help, and we rarely charge for time
spent providing routine support by phone.
On-Site at your facilities
Quite often the need for support is prompted by
circumstances and we routinely provide it in
person or by phone. To do this 2SS.Com it's
contractors and partner firms first maintain
extensive experience with many many popular
applications. Then we maintain that expertise by
routinely using new technology to meet our own
day-to-day needs so that we'll be ready to
assist clients with theirs. (e.g. 2SS.Com
and we maintain certifications as
Microsoft Certified Professionals,
WARNING - Office file
All users of Windows 2000 Prof.,
XP, Vista and Win
7 with Office 2003 (2007 and 2010 are un-tested)
A Microsoft ‘High Priority’
Update (This means it will
Office File Validation Add-In”
(See more on what this is about
...be concerned? Because…
This update is
responsible for an extra delay of 5 to 6
accessing a network-based Excel file. The same file if on a local
hard disk’s desktop or in a ‘C:’ drive file folder will open in 3 to
Apparently the validation procedure IS NOT working with network
shared files in the way that Microsoft expected…
In the coming days we’ll help you remove the offending update if you
have it, and then block it to be sure it is not allowed to process
again, or for the first time. (To try this yourself see our guide
Updates-Blocking & Removing What, Why and How").
So this warning is
aimed at protecting your frustration.
We had one client with some significant impact over two
days while we figured out what was going on and what was
the likely cause. Then we removed the update and
everything returned to normal. There IS NO threat of a
virus or spyware infection. It’s simply what Microsoft
intended as an improvement, which for many folks isn’t!
To read about the
Microsoft's intentions with this feature see Microsoft Engineering's
article titled "Office
2010 File Validation"
Guides aim to let you...
Help Yourself NOW!
Authored by 2SS.Com (a.k.a.
on eBay our 50+ step-by-step Guides on popular topics and typical PC problems:
(Some of our
favorites are in Bold
BIG Screen LCD as PC Monitor?,
80+ SystemWorks 2006-2009,
Windows Printer (how to set),
Microsoft Updates-Blocking &
Word - Calculate,
'NFR' (Not For Resale),
OE to Outlook,
Outlook (E-mail) BackUp,
too many messages,
pc AnyWhere on Win 2003,
AnyWhere 12 - Upgrading,
SPAM (how to cope),
Why use Outlook,
Windows Small Business Server
Vista and calming it down,
Windows 7 and Office 2007/2010
'Send To' command,
Windows XP - Renamed,
Win XP SP3,
eBay Buyers - A hint for getting
level copy machines,
FAXing from a PC,
Guides & Reputation Building
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