For a specialized Design & Engineering
firm Our client needed to invest in
their growth rather than in a phone system, but their staff
had already grown well past their get-though-the-day use of
Vonage, POTS (plain old telephone service) lines, and cell
phones. We did comparative research
on typical PBX vendors like
NEC, Avaya, Panasonic and
Nortel who all offered $5,000 plus solutions.
Then our research turned-up
onebox and within a
couple weeks we had a very professional system in place with
auto-attendant, mail boxes, voice mail messages sent to
E-mail, inbound FAXes being received as E-mail PDF
attachments, and more...All
for under $80.00 a month!
Overwork Your Phones? Here's How...
Increasingly telephones are
intertwined with how we use
computers, and there's been a flood of
phone-related innovations
matching the pace of
those for computers. In a very recent
development Google has launched
it’s ‘Google Voice’ service that
delivers a number of useful
features starting with a new local
phone number that you select
and which can ring any or all of the
phones and phone numbers that
you regularly use (home, office,
cell, Skype number, etc.). It’s
possible to use that ONE (1)
number to never
miss a call (Try reaching
2SS.Com on our Google Voice
number, just click on the 'Call
Me' logo
at right or dial direct at 916-283-7964
)
But that’s just the start,
'Google Voice'
also consolidates
messages from text (or SMS)
senders, E-mail and voice-mail
in it's single 'iGoogle'
interface and even performs voice
to text translation. Then
it alerts you at your
primary E-mail address,
or with a text message,
all to help manage your
phone conversations and voicemail more easily.
Another useful feature is its interface with the
regular telephone system. It
may sound convoluted, but it’s
surprisingly easy to select a
contact online in GMail, and then
request that 'Google Voice' place
a call. Next it asks
which of your phones to ring so
you can pick up, then it
immediately dials the person you selected.
At
2SS.Com your call is answered by
older technology. In
sequence we have devices
including:
A box
called a
'Communication Director'
that answers calls and
redirects them to #1=office
phone, #2=fax or #3=cell
phone
#1 goes
to an AT&T 992
feature phone that was just
$28 on eBay. It
manages two lines with a
display and has all the
features you'd expect. When
there's no answer our old
reliable (vintage 1992)
AT&T Digital Voice Answering
System takes a message..
#2 goes
to an older PC with a 56K
modem (under $35) and
WinFax Pro 10.3 (recently
under $30 on eBay)
that receives inbound faxes
and allows them to be viewed
before printing, being
turned into a PDF, filed
away, or discarded as junk.
#3 goes
to a DialMate box (About
$110) that forwards the
inbound call live to our
cell phone.
So
whatever your phone requirements
may be,
we're helped clients implement
solutions ranging from:
Single lines (like ours at
2SS.Com) that are being
'overworked' with
several devices and now
Google Voice, to...
A virtual PBx (Public Branch
Exchange) that can make a virtual
phone system out of the
plain old telephone service
(POTS) lines you already
have and cell phones too!
(See
the note from our website at
left),
to..
Composing a request for
proposal (RFP) and then
managing the selection and
installation of a
traditional PBx phone
system,
A CRITICAL Update to IE,
and more...
Alert
- CRITICAL Product Vulnerabilityissued by
Microsoft for
users of Internet Explorer 5, 6, 7
or 8. Several recently identified
security threats including one that
is considered CRITICAL. All
of the threats could allow a
specifically crafted webpage to
launch a hostile program on your
PC. For details see Microsoft
Security Bulletin MS09-034 –
CRITICAL at:
http://www.microsoft.com/technet/security/Bulletin/MS09-034.mspx
You can protect your PC by using the
update feature inside Internet
Explorer [Tools] and [Windows
Update] and running through the
update cycle. As a critical update
it will be automatically selected.
For folks with PCs that are set to
automatically updated you can be
pretty sure your PC is updated if
you use the update procedure and see
NO UPDATE titled “Cumulative
Security Update for Internet
Explorer”
'Windows 7'
? – More
than just 'Windows Vista fixed' read
about what are called “…Many small
but meaningful changes -- and
several large ones too!”
(See the article on ZDNet
at:
http://blogs.zdnet.com/Bott/?p=1195&tag=nl.e539)
Want to be
In-Sync?
- Your
outlook, web-mail, iPhone or other
device can always be in Sync, even
without your own E-mail
server (e.g. Microsoft’s Exchange
and others...). It's now
possible to get an Exchange server
account for a little
as $6.99 a month. It’s a service
(Offered by several vendors)
that can help you
have access to your UPDATED E-mail,
Calendar, Contacts and To-Do's from anywhere
all the time!
Need help? Please call on us to
assist with
the subscription and set-up.
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APC (Authorized Reliability Provider), Dell (Registered Partner),
Intuit (Certified Pro Advisor),
Microsoft (Small Business Specialist), OnTrack and Symantec (PartnerNet) to name a few.